Kareer9 and Sushmita Madhu primarily offer digital courses and training programs. However, in cases where physical materials, certificates, or merchandise are shipped, this policy outlines our shipping and delivery terms.
1. Digital Product Delivery
- All eLearning courses, webinars, and training materials are delivered digitally through our online platform.
- Access to purchased courses is granted immediately upon successful payment unless otherwise stated.
- Users will receive login credentials and course access details via email.
- In case of any issues with access, users should contact support at kareer9.com@gmail.com.
2. Physical Product Shipping
- If applicable, physical products such as certificates, study materials, or merchandise will be shipped to the address provided during purchase.
- We currently ship only to [Specify regions/countries].
- Shipping charges, if applicable, will be displayed at checkout before payment.
3. Shipping Timeframe
- Orders are processed within [X] business days of purchase.
- Delivery times vary based on location:
- Domestic Shipping: [X-Y] business days
- International Shipping: [X-Y] business days (subject to customs clearance)
- Users will receive a tracking number once the order is shipped.
4. Shipping Delays
- We strive to deliver all orders on time, but delays may occur due to unforeseen circumstances such as natural disasters, customs processing, or courier service disruptions.
- If an order is significantly delayed, customers will be notified via email.
5. Lost or Damaged Shipments
- If a shipment is lost or damaged during transit, users must report it within [X] days of the expected delivery date.
- We will work with our shipping partners to resolve the issue, and replacements may be issued based on the investigation.
6. Returns and Exchanges
- Physical items may be eligible for returns or exchanges within [X] days of receipt, subject to our Return Policy.
- Digital products (e.g., online courses) are non-returnable and non-exchangeable.
7. Contact for Shipping Support
For any shipping or delivery-related inquiries, please contact us at:
Email: kareer9.com@gmail.com
Phone: 7989803089
Address: Ameerpet, Hyderabad, Telangana
We reserve the right to update this policy at any time. Please check for changes periodically.